Purpose; Preparation; Tools of the trade; shortcuts; write-up; distribute
Excelling in Customer Care - Increase Sales Via Service 13 August 2009
Add value; avoid conflict; enhance customer experience; increase sales
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Effective Business Writing/Communication Skills 18 August 2009
Writing style; Clear and succinct; styles and layout; Proof reading
Finance for Non-Accountants 18 August 2009
OBJECTIVES:
This course is aimed at managers who want to u
Letters of Credit 20 August 2009
As a result of attending, participants will gain an:
• Overview of Letter of Credit rais
Recruitment and Selection Skills 24 August 2009
Selection; profiling; assessment; recruitment; people strategy
Objectiv
Team Building and Working in a Group 27 August 2009
Communication, Delegation, Organisation, Motivation, Assertiveness
O
Managing Meetings 01 October 2009
This practical workshop will increase your productivity, improve your efficiency, and reduce the